Privacy Policy

1. Overview

RAF Strength & Fitness ("RAF," "we," "us," "our") operates rafstrengthandfitness.com and provides in-person strength training and sports performance coaching in West Hempstead, NY. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

• Information you submit: name, email, phone number, goals, and any other details you provide through our contact or intake forms.
• Automatically collected: device type, browser, pages viewed, referring URL, UTM parameters, and approximate location via cookies and analytics tools.
• Communications: records of calls, texts, and emails you exchange with us.

3. How We Use Your Information

• Respond to inquiries and schedule your first session.
• Provide training services and member support.
• Send transactional updates and, with your consent, marketing messages via email or SMS.
• Improve our website, services, and advertising performance.
• Comply with legal obligations.

4. SMS & Email Communications

By submitting a form or texting us, you consent to receive communications via email and/or SMS from RAF Strength & Fitness. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from SMS or HELP for help. You can opt out of marketing emails at any time using the unsubscribe link.

5. Cookies & Tracking

We use cookies and similar technologies (including Google Analytics and advertising pixels) to understand site usage and improve our marketing. You can disable cookies in your browser settings. Disabling cookies may affect functionality.

6. Sharing of Information

We do not sell your personal information. We share data only with service providers that help us operate (e.g., CRM, scheduling, analytics, payment processors) and when required by law.

7. Data Security

We take reasonable measures to protect your information, but no system is 100% secure. Please contact us immediately if you believe your account or data has been compromised.

8. Your Choices

You may request access to, correction of, or deletion of your personal information by emailing support@rafstrengthandfitness.com. We will respond consistent with applicable law.

9. Children's Privacy

Our youth program is offered with parent/guardian involvement. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.

11. Contact

RAF Strength & Fitness
144 Cherry Valley Ave, West Hempstead, NY 11552
support@rafstrengthandfitness.com · (516) 973-1505